1. Acceptance of terms
By accessing or using Tipican you agree to these Terms of Service. If you do not agree, do not use the service. Independent operators must be at least 18 years old and must provide accurate, current application and profile information.
2. The service
Tipican facilitates cashless tipping for hospitality and service staff and approved independent operators. Business tips may be divided between eligible staff. Independent-operator tips are paid to that single operator and are available only while the operator has an active live session.
Payments are processed by Stripe. By using Tipican you also agree to Stripe's Connected Account Agreement and any terms presented during hosted payout setup.
3. Independent-operator applications
Independent-operator applications are reviewed manually. Completing an application or payout setup does not guarantee approval. Tipican may request changes, reject an application, suspend activity, reinstate an account or archive an account in line with its moderation processes.
Operators are responsible for the accuracy of their identity, profile and social-channel information and for obtaining and maintaining any permits, licences, consents or permissions required for where and how they work. Permit and licence details supplied to Tipican are self-declared unless Tipican expressly states otherwise.
4. Locations, schedules and live sessions
An approved operator may publish recurring schedule locations and deliberately share their exact current location when starting a live session. Live sessions last for up to four hours unless the operator ends or relocates the session sooner.
Scheduled locations are informational and do not enable tipping. A schedule remains published until the operator removes it. Operators are responsible for choosing safe and lawful locations and for keeping published information accurate.
5. Fees
Tipican charges a 3% platform fee calculated on the net tip amount after card-processing fees. Third-party processing and payout fees apply separately.
6. Payouts and refunds
Tips are transferred to recipient connected accounts when payout requirements are met. Tipican is the merchant of record; refunds and disputes are handled centrally and may be recovered from connected accounts via transfer reversal.
Suspension or archival blocks new operator activity but does not cancel transfers or payouts that are already in flight, subject to payment-provider requirements and lawful recovery of refunds or disputes.
7. Contact
Questions about these terms can be sent to contact@tipican.com.